Frequently asked questions
Quick answers, in one place.
Updated
Got a question that isn’t here? Email us — a real person reads every message.
Getting started#
Do I need an account to use GearCache?#
No. GearCache works fully without an account. Your inventory stays on your device.
Does the app work without internet?#
Yes. GearCache is offline-first, which is precisely the point — the trips that need it most are the ones where connectivity disappears. Every feature works without a network connection.
What devices does GearCache support?#
iPhone and Android. Both apps are available now — grab them from the App Store or Google Play.
Data & privacy#
Where is my data stored?#
On your device, in GearCache’s local storage. Nothing is transmitted to any server during normal use of the app.
What happens if I lose my phone?#
It depends on the platform.
On iPhone, your phone’s normal iCloud (or Mac) backup includes GearCache, so restoring a new iPhone from that backup brings everything back — items, photos, conditions, checklists.
On Android, GearCache is genuinely device-only — if you lose, break, or wipe the phone, the inventory goes with it. Treat the device as the only copy.
Keeping your data safe covers both platforms in more detail.
Can I move my inventory to a new phone?#
Same platform, same answer as above: an iPhone-to-iPhone move travels with the standard phone backup; an Android-to-Android move starts fresh on the new device.
There is no path between iPhone and Android in this release. Each device’s GearCache stands alone.
Does GearCache see what I track?#
No. The contents of your inventory — items, photos, locations, conditions — never leave your device. There’s no analytics on what you own.
Pricing#
Is GearCache free?#
Yes. No ads, no in-app purchases, no data selling.
What’s the catch?#
There isn’t one. We built this for ourselves first, and the result is a tool we use. The way to keep it free without ads or surveillance is keeping the scope tight — local-first, your-device-only — rather than chasing growth metrics.
Support & feedback#
How do I report a bug?#
Email support@gearcache.app with what happened, what you expected, and what device you’re on. A real person reads every email.
How do I request a feature?#
Same address: support@gearcache.app. Be specific about the use case — “I want to do X because Y” travels much further than “you should add Z.”
How can I leave a review?#
Both the App Store and Google Play have review prompts built into the listing. Reviews help other people find the app and shape the roadmap — leaving one is the single most useful favour you can do us.