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Frequently asked questions

Quick answers, in one place.

Updated

Got a question that isn’t here? Email us — a real person reads every message.

Getting started#

Do I need an account to use GearCache?#

No. GearCache works fully without an account. Your inventory stays on your device.

Does the app work without internet?#

Yes. GearCache is offline-first, which is precisely the point — the trips that need it most are the ones where connectivity disappears. Every feature works without a network connection.

What devices does GearCache support?#

iPhone and Android. Both apps are available now — grab them from the App Store or Google Play.

Data & privacy#

Where is my data stored?#

On your device, in GearCache’s local storage. Nothing is transmitted to any server during normal use of the app.

What happens if I lose my phone?#

It depends on the platform.

On iPhone, your phone’s normal iCloud (or Mac) backup includes GearCache, so restoring a new iPhone from that backup brings everything back — items, photos, conditions, checklists.

On Android, GearCache is genuinely device-only — if you lose, break, or wipe the phone, the inventory goes with it. Treat the device as the only copy.

Keeping your data safe covers both platforms in more detail.

Can I move my inventory to a new phone?#

Same platform, same answer as above: an iPhone-to-iPhone move travels with the standard phone backup; an Android-to-Android move starts fresh on the new device.

There is no path between iPhone and Android in this release. Each device’s GearCache stands alone.

Does GearCache see what I track?#

No. The contents of your inventory — items, photos, locations, conditions — never leave your device. There’s no analytics on what you own.

Pricing#

Is GearCache free?#

Yes. No ads, no in-app purchases, no data selling.

What’s the catch?#

There isn’t one. We built this for ourselves first, and the result is a tool we use. The way to keep it free without ads or surveillance is keeping the scope tight — local-first, your-device-only — rather than chasing growth metrics.

Support & feedback#

How do I report a bug?#

Email support@gearcache.app with what happened, what you expected, and what device you’re on. A real person reads every email.

How do I request a feature?#

Same address: support@gearcache.app. Be specific about the use case — “I want to do X because Y” travels much further than “you should add Z.”

How can I leave a review?#

Both the App Store and Google Play have review prompts built into the listing. Reviews help other people find the app and shape the roadmap — leaving one is the single most useful favour you can do us.